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Understanding Compliance Levels and How to Meet Your Customer's Requirements

Updated over 3 weeks ago

What Is a Compliance Level?

When a customer invites you to participate in their programme, they define a set of requirements you need to meet. Compliance is not a single action — it's the combination of all the elements your customer has asked for, which might include submitting your corporate carbon footprint, completing the renewable energy section, activating a product carbon footprint, and sharing your profile. Each element has its own status, and the platform shows clearly whether you are compliant or not compliant for each one.

Your customer also sets a deadline for submission, displayed in your profile next to the request.

Corporate Carbon Footprint: Three Compliance Levels

Level 1 — Self-Calculated Full Footprint

This is the standard entry point and is completely free. You use the Green Project platform to calculate your carbon emissions baseline from your spend data. No external verification is required.

Level 2 — Consultant-Calculated Footprint

Level 2 requires your footprint to be reviewed and signed off by a qualified consultant, evidenced by a consultant letter. You can either work with Green Project through act50 — which includes an audit pass guarantee, industry-recognised methodology, a dedicated expert, and fixed pricing — or use your own external consultant and upload their outputs directly through the platform.

Level 3 — Third-Party Audited Footprint

Level 3 adds an independent third-party auditor on top of the consultant review. You can work with Green Project (who can connect you with an audit partner) or engage your own auditor and upload the resulting documentation.

Renewable Energy: Three Compliance Levels

Renewable energy compliance is percentage-based on market-based electricity: Level 1 requires 50% from renewable sources, Level 2 requires 75%, and Level 3 requires 100%. Your customer sets which level applies to you.

Product Carbon Footprint

Compliance is achieved by activating the PCF section in your profile. There is a single level — your customer requires you to have a product carbon footprint in place.

Supplier Engagement

The supplier engagement requirement uses a “provide data if available” standard. Submit any relevant data you hold. If data is genuinely not available, you can mark it as such and you will still be considered compliant for this segment.

Checking Your Overall Compliance Status

Each requirement segment displays its compliance status independently, so you can see at a glance which areas are complete and which still need attention. The deadline for all submissions is displayed in your profile next to the customer request.

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