If you can't meet the original deadline, the first step is to contact your customer or their procurement team as soon as possible — many customers will grant a reasonable extension if asked.
You can still submit data through Green Project after the deadline. It's worth adding a brief note explaining the delay, such as waiting for year-end accounts or internal approval processes.
Late data is still fully processed and calculated by Green Project, and your customer can still view your emissions and metrics. It may appear flagged as late in their reporting dashboard, but your historical data remains accessible for trend analysis.
To avoid delays in future: set calendar reminders before the deadline, gather spend data as soon as your fiscal year closes, get internal sign-off from finance and sustainability teams early, and reach out to Green Project if you're struggling with data gathering.
💡 If you do miss a deadline, don't let it stop you — you can still report, act and keep your sustainability commitment on track.